Non-Verbal Communication of an “S” – DISC Tip
October 19, 2011 | Comments Off
Non-verbal Communications … of an “S”:
“S’s” Body Language
- Handshake – Solid, but friendly
- Gestures – Minimal
- Eye Contact – Direct without being intense
- Posture – Leaning back, when relaxed or leaning forward, showing interest. Arms may be loosely crossed or hands loosely clasped in front of them.
- Sitting – Comfortable, composed
- Walking – Easy-going, with head slightly looking down (to see where they are going.)
- Stance – Calm, stable
“S’s” Actions
- The “S” just nods while you are talking = The “S” is listening
- The “S” has an inquisitive look on their face = The “S” is processing
- The “S” has a blank expression = They are not tracking with you, not following your line of thought
Responding to Non-verbal Communications … of an “S”:
Your Body Language
- Handshake – Willing and open
- Gestures – Moderate
- Eye Contact – Attentive
- Posture – Stand clamly
- Sitting – Sit back and relax
- Walking – Even-paced
- Stance – Casual and cooperative
Recommended Reactions
- The “S” just nods while you are talking…Clarify that they have understood you
- The “S” has inquisitive look on their face…Ask if they might have a question
- The “S” has a blank expression…Expand on the topic you are discussing, provide more explanation
Extra Tips
Other person is an “S” and You Are a “D”
Ask more, tell less or an “S” will close down.
Other person is an “S” and You Are an “I”
Communicate in a more linear fashion or you could lose credibility.
Other person is an “S” and You Are an “S”
Sustain balance between business and relationship agendas. Important to be sure to weave in the business or it may not be accomplished.
Other person is an “S” and You Are a “C”
Make a point to make some eye contact.
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