Talking with a “C”

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What is a “C”? Conscientious
They are dependable, detail oriented problem solvers

How to spot a “C”

Conversation

Formal & factual.

Example 

“Mr. Hall, where is the justification for your request?”

Pace

Methodical, procedure-driven, analytical.

Example 

“Please follow the timeline exactly as it is.”

Tone

Business-like, controlled logical, listens quietly & then asks why.

Example 

“Our current software is working, why buy the new version?”

Focus

Procedures, accuracy, quality.

Example
“We will ship the parts when they are correct.”

Power Cues
Spreadsheets, technical manuals, books, reference materials are sequenced.

How to Talk with a “C”

Approach
Be exact, logical & structured.
Example
“You will see the proposal begins with an in-depth analysis of our distribution vendors.”

Wants
Justification, facts, data & prefers email.

Example
“This report provides the pros & cons as to whether we should be running 2 or 3 shifts.”

Pace
Allow time to analyze & strategize.

Provide
Organized, detailed agenda.

Save Them
Interaction & congratulatory attention.  Start with Business Overview, purpose, not a friendly anecdote.

Example
“As you see in the outline, we will be assessing the viability of the stock.”

By | 2017-05-17T00:02:29+00:00 September 17th, 2016|DISC Tips|Comments Off on Talking with a “C”

About the Author:

Miss Bonnie Burn, with 30 years of training expertise, is the Authorized Master DISC Certification Trainer for DISCcert. She transferred her extensive knowledge of training and assessments into the hot-selling “Assessments A to Z” training book http://www.josseybass.com and http://www.pfeiffer.com. She has trained and coached over 420,000 people using DISC, in corporate, government and non-profit organizations. In addition, teaches full day DISC Trainings for California State University Systemwide Professional Development; http://thesource.calstate.edu. Miss Burn’s DISC Assessment, designed Dr. Tony Alessandra; www.Alessandra.com is the most up-to-date, user-friendly, online DISC Assessment. In 2007, Bonnie Burn developed and launched her highly comprehensive and interactive two day DISC Certification Program.