Talking with an “S”

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What is an “S”? Steady
They are relationship oriented, team focused & consistent

How to spot an “S”

Conversation

Opens with a personal greeting.

Example 

 “Hi there Susan, how are you today? How are those lovely kids?”

Pace

Methodical, process-driven, contemplative.

Tone

Friendly, compassionate & soft-spoken.

Focus

Relationships, natural listeners.

Example
 “Joe, if you need help on that report, just let me know.”

Power Cues
Family photos, mementos & serene artwork.

How to Talk with an “S”

 Approach
Non-threatening, want s to know something personal about you first.

Wants
To know where they fit into the group & that their work matters.

Pace
Give them time to prepare.

Example
“We will be reviewing department changes 2 months from now on June 29th.”

Provide
A secure environment with as little surprises as possible.

Save Them
Embarrassment. Prefer quiet one-on-one recognition rather than high profile.

Example
“Mary, great job on the presentation yesterday. It’s being seriously considered by the executive team.”

By | 2017-05-17T00:04:19+00:00 September 15th, 2016|DISC Tips|Comments Off on Talking with an “S”

About the Author:

Miss Bonnie Burn, with 30 years of training expertise, is the Authorized Master DISC Certification Trainer for DISCcert. She transferred her extensive knowledge of training and assessments into the hot-selling “Assessments A to Z” training book http://www.josseybass.com and http://www.pfeiffer.com. She has trained and coached over 420,000 people using DISC, in corporate, government and non-profit organizations. In addition, teaches full day DISC Trainings for California State University Systemwide Professional Development; http://thesource.calstate.edu. Miss Burn’s DISC Assessment, designed Dr. Tony Alessandra; www.Alessandra.com is the most up-to-date, user-friendly, online DISC Assessment. In 2007, Bonnie Burn developed and launched her highly comprehensive and interactive two day DISC Certification Program.